A National Imperative: Joining Forces to Strengthen Human Services in America (Jan 2018)

FUNDING CHALLENGES

Attracting and retaining talent

Lack of coordination with government agencies

Competition with other human services CBOs

Outdated IT

Increased adaoption of managed care models

Lack of coordination with other CBOs

Need to market to customers in a customer-oriented environment

Competition with for-profit providers

Competition with hospitals

20%

40%

60%

80%

100%

0%

COST CHALLENGES

Staff salaries

Capacity-building and innovation costs

Physical infrastructure costs

Costs to provide services and care

IT costs

Administrative costs

Pensions/retirement plan obligations

Waste, fraud, and abuse

20%

40%

60%

80%

100%

0%

Appendix A - Part 6 Challenges facing the human services system \ Embargoed – Not for distribution  | 54