Informs Annual Meeting 2017

TD41

INFORMS Houston – 2017

6 - An Integrated Model for Assessing Project Performance Homayoun Khamooshi, Associate Professor, George Washington University, 2201 G Street NW, Funger 415, Washington, DC, 20052, United States, hkh@gwu.edu Project performance assessment traditionally is focused on measuring schedule performance index and cost performance index. These two measures do not provide a full picture of performance of a project. A two dimensional model is developed for assessing the performance of a project by focusing on project success and project management success. For assessing the performance of a project from delivery perspective, time, cost, quality, scope and risk measures are used whereas for business case success (project success) the business objectives realization (benefit realization) is evaluated. The integration of the two dimensions provide an overall assessment of the performance of the project. 352B Introducing Editor’s Cut: Transforming Retailing through Analytics Sponsored: Service Science Sponsored Session 1 - Introducing Editor’s Cut: Transforming Retailing through Analytics Paul R. Messinger, University of Alberta, Faculty of Business, 3-20e Faculty Of Business Bldg, Edmonton, AB, T6G 2R6, Canada, paul.messinger@ualberta.ca This session introduces the INFORMS Editor’s Cut on Transforming Retail through Analytics. This panel will discuss the pros and cons of the print and digital materials included in the collection, including key research papers from the past 20 years, industry reports and podcasts, and what leading retail managers in video interviews perceive as new issues in data measurement, analysis, and management. Panelists will also identify materials that should be added to the collection and give their views on topics meriting future research attention. See pubsonline.informs.org/editorscut/retail 2 - Panelist Roland T.Rust, University of Maryland, Robert H. Smith School of Business, University of Maryland, College Park, College Park, MD, 20742, United States, rrust@rhsmith.umd.edu 3 - Panelist James D.Hess, University of Houston, Dept of Marketing & Entrepreneurship, 334 Melcher Hall, Houston, TX, 77204-6021, United States, jhess@uh.edu 352C Models for Multicriteria Group Decision and Negotiation - Joint Session of MCDM and GDN Sections. Sponsored: Multiple Criteria Decision Making Sponsored Session Chair: Danielle Costa Morais, Universidade Federal de Pernambuco, Rua Conselheiro Portela, 169/701, Espinheiro, Recife, 52020-030, Brazil, dcmorais@cdsid.org.br Co-Chair: Adiel Teixeira De Almeida, PhD, Universidade Federal de Adiel Teixeira De Almeida, Federal University of Pernambuco, Cx Postal 7462, Recife PE, 50630-970, Brazil, adielta@gmail.com, Eduarda Asfora One of the most relevant tasks in multicriteria group decision process is preference elicitation of Decision Makers (DMs). The facilitation process demands contributions in the intersection of many topics, such as: analytical normative models, cognitive process of individuals and the social interaction of a DMs’ group. This work deals with the use of FITradeoff (Flexible and Interactive Tradeoff) method for preference elicitation in this kind of problem, using partial information for additive models in MAVT scope. This method reduces DM’s cognitive effort, contributing for reducing inconsistences in the elicitation process. 2 - Negotiation Model to Aid a Brazilian Retail Company with Logistics Problems Jose Leao Silva Filho, Universidade Federal de Pernambuco, Brazil, zeleao@gmail.com, Danielle Morais, Thomas Gonçalo The retail industry is characterized by extreme competition among various retailers and requires much efficiency in its processes. Selecting and negotiating TD37 TD38 Pernambuco, Recife, Brazil, almeida@cdsid.org.br 1 - Multicriteria Group Decision using FITradeoff for Preference Elicitation

with transport suppliers, in turn, is a very complex process because of the great number of suppliers available. Consequently, a negotiation support system is proposed to guide decision making in the selection of hauliers that meet the transportation demands of a retail organization. A numerical application was developed for the case of a major Brazilian retail 3 - A Group Decision Model to Establish a Preventive Maintenance Policy for a Low-income Water Supply System Danielle Costa Morais, Universidade Federal de Pernambuco, Rua Conselheiro Portela 130A, apt. 1402, Espinheiro, Recife - PE, Water supply system aging cause failures and then, demand imbalance. It becomes unable to supply all users continuously, emphasizing the role of maintenance. This study presents the process for defining the optimal preventive maintenance interval considering a group of stakeholders, including population, in a multicriteria decision process. The criteria were described by maintenance engineering variables and the individual preferences were aggregated trough a voting procedure. The result is the best-poised alternative for the group’s views and shows the impact of contemplating population opinion, being this approach quite adequate for this type of decision. 352D Entrepreneurs in Advanced Analytics and Operations Research Sponsored: The INFORMS Section on Practice Sponsored Session Chair: G. Jack Theurer, G. Theurer Associates, Inc., New York, NY, 10025, United States, theurer@aol.com 1 - Entrepreneurs in Advanced Analytics and Operations Research G. Jack Theurer, G. Theurer Associates, Inc., 215 West 92nd Street, Suite 7F, New York, NY, 10025, United States, theurer@aol.com This session is the new format of the Isolated Practitioner Workshop that so many have attended at national meetings over the years. Topics in this series address timely issues of interest to the entrepreneur community of Advanced Analytics/OR/MS (“Lone Ranger” practicing the profession independently or within a large organization) while also having a universal appeal to a broader audience of practitioners from all walks of life in the profession. This is the 34th in the series of workshops sponsored by the Practice Section of INFORMS since the first one at the 1992 fall meeting in San Francisco. The workshops have spanned a spectrum of topics from the serious (“Business as an Independent Practitioner “ - 2008) to the timely (“The Lone Ranger of OR/MS and Surviving the Great Recession” - 2009) to the cutting edge (“Current Technology Trends and Future Growth of the Optimization Market” - 2012) to the cross-cultural (“Doing Business in Japan” - 1998) and much in between (“Experiences Consulting in the Healthcare Industry Dos and Don’ts” - 2011) including lighter entertaining fare. This year’s session with speakers (TBA) continues a new format for the workshops. It is now presented as part of the technical session program rather than the previous evening session with reception. TD39 52020-212, Brazil, dcmorais@cdsid.org.br, Adiel T. De Almeida-Filho, Madson B. Monte 352F Health Care, Public Health Contributed Session Chair: Farbod Farhadi, Roger Williams University, Bristol, RI, United States, ffarhadi@rwu.edu 1 - Proactive Inpatient Bed Reservations for Admissions from Emergency Department Seung-Yup Lee, PhD Candidate, Wayne State University, 4815 Fourth, Room 1070, Detroit, MI, 48201, United States, seung.lee@wayne.edu, Ratna Babu Chinnam, Evrim Dalkiran, Seth Krupp, Michael Nauss, Michael Welchans One of the main factors driving Emergency Department (ED) crowding is boarding delay, where admitted patients are held up in an ED while waiting for inpatient beds to be identified and prepared. We propose a queueing network model that allows for the development of ‘proactive’ coordination strategies. In particular, under the proposed setting, the inpatient bed preparation process precedes ED patient disposition, and beds are reserved for ED patients. Model also accounts for the performance of the predictive analytics model in predicting disposition decisions. We present analytical results and insights through experiments motivated by a large Midwest healthcare facility. TD41

389