P&P April 2016

TODAY’S EXPERTISE FORTOMORROW’S SOLUTIONS

contents www.aphsa.org

Vol. 74, No. 2 April 2016

features

departments

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3 Director’s Memo

Engaging the Consumer Voice

It’s a Matter of Design: Our Theory of Change

5 Locally Speaking Gage East: A Two-Gen/Multi-Gen Story from the Prairie

Consumer engagement comes in many forms, sometimes through chance encounters.

6 Locally Speaking

Charting a Course for Change: Navigating Change with Intentionality and Courage

24 Legal Notes

Vetting Prospective Foster Parents

25 Legal Notes

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When Do Informal Parenting Arrangements Need Approval from the State?

No More Band-Aids A science-informed, two-(or more) generation reset

26 Technology Speaks Unlocking “Household DNA” to Deliver a Personalized Customer Experience in Health and Human Services

28 Association News

Updates from NAPCWA and NASCCA

30 Staff Spotlight

Christine Tappan, director of strategic management

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36 Our Do’ers Profile Anne Mosle, vice president of the Aspen Institute

AWhole-Family Approach to Workforce Engagement APHSA’s Center for Employment

and Economic Well-Being presents a strong case for

involving the whole family in supporting family stability and well-being.

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Travels with the Value Curve An exhilarating and

humbling journey leads us to what’s around the next bend in the road.

Cover photograph via Shutterstock

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April 2016   Policy&Practice