P&P August 2015

Microsoft Dynamics CRM for HHS Transformation

How do you achieve maximum value from your HHS IT systems? The APHSA and Microsoft report on agency transformation points to three critical success factors: n Leadership and effective cross-boundary communication is a bedrock requirement to effectively leverage technology n Enterprise HHS platforms must leverage COTS solutions to be nimble, modular and responsive to change n Gaining cost efficiencies requires the use of benchmarks and measurement To learn more, download the report at microsoft.com/hhs .

Simple as Microsoft Office

Less complex

Lower total cost

Fast to deploy

Long-term flexibility

Easy to use

Tennessee Department of Intellectual and Developmental Disabilities (DIDD) delivers on its mission with Microsoft Dynamics CRM: Leveraging Microsoft Dynamics CRM , Tennessee DIDD is improving the lives of the individuals and families who depend on their services and the effectiveness of DIDD staff and agencies.

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