Policy & Practice April 2015

The 21 st Century workforce

By Anita Light, Brian Howells, and Charmaine Brittain

A ny leader of a forward-thinking and progressive business or organization would naturally identify a set of knowledge and skills necessary for an employee to advance a product line or deliver a service. And that same leader would also be intentional in the use of valuable resources to onboard, develop, and train that employee in order to build capacity within the organization to support its value proposition. Leaders in human services are no different! As we think about what is needed in a modern human-serving workforce in order to understand and meet the complex needs of children and adults, it makes sense for leaders to adopt best and current practices when recruiting, hiring, developing, and sustaining the workforce for the future.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

April 2015   Policy&Practice 21