Policy & Practice February 2015

have witnessed on enterprise projects now that there is time to apply a more thoughtful rollout of an enhanced system. To this end, they have also said that they expect all requesting agencies to use the Digital Services Playbook religiously, which is available at www. playbook.cio.gov. To assure that all of these expectations are met, it will be necessary for every project to have a well-conceived PMO. Mike Coulson is a specialist leader with Deloitte Consulting. Prior to coming to Deloitte he was a bureau director with the PADPW and served a term as president of ISM. Reference Notes 1. Dominques, Jorge (July 1 2009) “The Curious Case of the CHAOS Report 2009” Standish. 2. "The third global survey on the current state of project management” PriceWaterhouseCooper, 2012.

Allocation exception for an additional three years, the federal funding agencies (especially the Centers for Medicare and Medicaid Services) will be scrutinizing Advance Planning Document Updates even more closely than before—and rightfully so. CMS will verify that state and local agencies are complying faithfully with the Seven Conditions and Standards, which among other things require: Š Š the reuse of assets wherever possible; Š Š utilizing industry standards in design, development, and implementation; Š Š using a modular approach to avoid customization challenges; Š Š interoperability; and Š Š the ability to produce reports and performance information which can effectively contribute to program evaluation and continuous improve- ment in business operations. Additionally, it has been noted that on conference calls CMS has said that they will expect better governance than they

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February 2015   Policy&Practice 35