Policy & Practice October 2017

TODAY’S EXPERTISE FORTOMORROW’S SOLUTIONS

contents www.aphsa.org

Vol. 75, No. 5 October 2017

features

departments

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3 President’s Memo

50 Years—A Special Celebration

5 Locally Speaking

Using Data to Improve Child Welfare Decision-Making

26 Technology Speaks

Preventing Identity Theft and Strengthening the American Health Care System

27 Accelerating the Modernization of SNAP— at the Speed of Digital 28 Disrupting Disruptions: Using Technology to Improve Child Welfare Outcomes

Thinking Mobile First Health and Human Services in the Digital Age

What’s Next in the Caseworker’s Digital Toolkit? Leveraging Advanced Technologies in Child Welfare

29 Picking Your Path to CCWIS Compliance

30 Legal Notes

Legal Benefits of Mobile Digital Documentation for Human Services Agencies

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31 For Mandated Reporters, Concern Is Not the Same as Suspicion

32 Staff Spotlight

Renee Kennedy, Administrative Operations Assistant, Membership and Events

40 Our Do’ers Profile

Kristen Duus, Oregon’s Chief Information Officer and ISM Chair

Next-Gen Child Welfare Tech Using Cognitive Search to Fight the Opioid Epidemic

Writing a Script for Success Accelerating Outcomes with Advanced Analytics in Los Angeles County

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Unleashing Agile Obstacles and Opportunities in Human Services

Cover Illustration by Chris Campbell

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October 2017 Policy&Practice