Policy and Practice June 2017

TODAY’S EXPERTISE FORTOMORROW’S SOLUTIONS

contents www.aphsa.org

Vol. 75, No. 3 June 2017

features

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Evidence-Based Practice How Practice Can Make Perfect

All-In Massachusetts Department of Transitional Assistance Gets Behind WIOA

Recruiting & Retaining Talent Working Your Way Upstream

departments

3 President’s Memo

24 Legal Notes

Pivotal Summit Motivated Us in Time of Change and Uncertainty

Preserving Video-Recorded Child Sexual Abuse Investigative Interviews

5 Locally Speaking

25 Failing to Call an Expert Witness in Criminal Child Maltreatment Cases May Be “Ineffective Assistance of Counsel”

Challenging Your Assumptions: Using Data to Improve Client Success

6 From Our Collaborative Centers Utilizing Our Understanding of Brain Science to Strengthen Workforce Engagement (Part II)

26 Association News

Updates from the Center for Child and Family Well-Being, NAPCWA, NASCCA, and Highlights of the 2017 National Summit

8 Technology Speaks

34 Staff Spotlight Bryan Grove, Organizational Effectiveness Consultant

From Pilot Project to Statewide Management: Alaska’s Health Information Exchange

22 From the Field Is the Case Management System Hindering Young People? 23 Technology Speaks Yes, You Can! A New Data Mindset to Improve Health and Human Services Outcomes

36 Our Do’ers Profile

Brent Earnest, Cabinet Secretary of the New Mexico Human Services Department

Cover Illustration by Chris Campbell

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June 2017 Policy&Practice