P&P April Issue 2018

association news

2018 NAPIPM Call for Papers

H elp shape the content for an influential national confer- ence! Strong, relevant content drives engagement and generates mean- ingful conversations. If you have an innovative, forward-thinking, trans- formational topic that will shape the future of health and human services, please submit your content for consideration.

2018 NAPIPM Conference This year’s National Association for Program Information and Performance Measurement (NAPIPM) Education Conference will be held August 13–16 in Tampa, FL, and is designed for professionals who focus on assessing and improving program information, performance, and outcomes. Submissions are encour- aged in the following categories and are due no later than Friday, April 20 : „ „ Medicaid, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and Child Care Policy Updates „ „ Medicaid Quality Control and Payment Error Rate Measurement Results and Outcomes „ „ Child Care Improper Payments and Child Care Quality Control Results and Outcomes

HAVEYOU SEEN OUR NEWWEBSITE? Did you know we recently launched a brand-new website? We are excited for you, our members, to use this new platform to more easily access resources, engage with your national association through our conferences and events, and much more. Check it out at www.aphsa.org!

„ „ Legislative Updates with Potential for Significant Nationwide Impact „ „ Technology Improving Customer Service „ „ Public Assistance Delivery, Accuracy, and Integrity „ „ Improving Performance of Direct Service Practitioners, Support Staff, and Management „ „ Improving Efficiency and Evaluation

„ „ Program Integrity—Strategies to Reduce Improper Payments, Waste, Fraud, and Abuse „ „ Using Data to Improve Outcomes for Children and Families „ „ Increasing Productivity, Results, and Outcomes „ „ Modernization—Doing More with Less „ „ SNAP Quality Control: Current and Future Automation Initiatives

of Providing Services to Clients: Change, Call, and Mail Centers

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