Policy and Practice | December 2022

TODAY’S EXPERTISE FOR TOMORROW’S SOLUTIONS

www.aphsa.org

contents

Vol. 80, No. 6 December 2022

features

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Realizing the Promise of No Wrong Door Making Health and Human Services More Intuitive to Discover, Easier to Access, and Simpler to Use

Changing the Headlines How Illinois Is Reimagining Public Safety

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Interdisciplinary Humanitarian Response Equitably Supporting Refugee and Immigrant Families

Shifting Power to Communities and Addressing Systemic Racism Partnering to Co-Create a New Leadership Framework for Human Services

departments

3 President’s Memo

8 From Our Partners

28 Race Equity Champions Minnesota Department of Human Services Supplemental Nutrition Assistance Program and SNAP-Education Programs

Aspirations for the Future of Human Services—Part One: Shifting the Paradigm

Navigating the Unwinding in Ohio Through Policy, Practice, and Technology

5 APHSA Insights

26 Technology Speaks

30 Association News

Partnering for Families: Reflections on TANF and Child Support

Eight Key Learnings Before Modernizing Your State’s Legacy System

Awards and Recognition from 2022 NSDTA, ISM, and AAHHSA Conferences

6 From Our Partners

27 Technology Speaks

36 Staff Spotlight

Creating a Desired Future State Together: Modernizing TANF to Truly Benefit Families

My Turn: How California Accelerated COVID-19 Vaccine Distribution

Mary Goble, Senior Policy Associate, Knowledge Mobilization

Cover illustration by Chris Campbell

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December 2022 Policy&Practice