Policy and Practice | June 2021

TODAY’S EXPERTISE FOR TOMORROW’S SOLUTIONS

www.aphsa.org

contents

Vol. 79, No. 3 June 2021

features

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All Aboard Toward Thriving Families Strategies to Keep Early Intervention and Prevention on Track

Designing for Trust Using Human-Centered Design to Rebuild Trust and Improve Mission Impact

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Designing Empathetic and Inclusive Health and Human Services Putting Resident Needs and Perspectives at the Center of Rhode Island’s COVID-19 Response

Human Services Delivery During COVID-19 (Fifth in a Series) Revising Financial Policies and Practices: Supporting the Nonprofit Human Services Sector

departments

3 President’s Memo Retrofitting Our Structures for the Public Good

25 Staff Spotlight Brandy Whisman, Project Associate, Food and Nutrition Service Partnership Grant 28 Race Equity Champions California Department of Social Services Department Team: Director Kim Johnson; Office of Equity Director Marcela Ruiz; and Civil Rights, Accessibility, and Racial Equity (CARE) Office Chief Maureen Keffner

5 Technology Speaks

Work from Anywhere: Optimizing Mobile Tools for the New Era of Child Welfare

6 From the Field

Collaborative Supervision: A Conversation with Kara Wente

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June 2021 Policy&Practice