APHSA Symposium 2019

I. Summary APHSA’s second “Health and Human Services Analytics Symposium for Action”, underwritten by Optum andThe Lewin Group, from July 24-26, 2019. The symposium focused on building state and local capacity in data analytics in the health and human services sector. The agenda, informed by a pre-symposium survey of participants as well as calls with a group of participants, covered how to develop a cross-program data analytics strategy that: • Advances program priorities and answers key policy and operational questions that will support program improvement; • Drives culture change focused on improving outcomes for individuals and families who may be served by multiple programs and to create a “culture of analytics” throughout an agency; • Builds staff capacity to use data to improve decision-making; • Shares and manages data across programs and organizations to achieve shared goals; and • Uses data ethically and transparently to ensure public trust and avoid bias. The symposium at the University of Chicago’s Gleacher Center included presentations by state and local officials overseeing innovative data analytics initiatives and by academic and industry thought leaders. Break-out sessions focused on specialized topics and included time for state and local teams to brainstorm about specific strategies they could employ to strengthen their capacity to use data analytics to address their communities’ priorities. The welcome reception onWednesday evening and networking breaks and meals during theThursday and Friday symposium provided valuable opportunities for participants to mingle and learn from colleagues from other jurisdictions and organizations. Please see Appendix A for the full symposium agenda.

II. Attendees Fifty-four individuals attended the invitation-only symposium. Thirty-six were from state and county governments fromAlaska, California, Florida, Illinois, Indiana, Ohio, Maryland, Michigan, Minnesota, Nevada, Virginia, West Virginia, and Fairfax County, Virginia. Each jurisdiction sent teams of two to five people representing different offices that were committed to building analytics capacity to achieve shared goals. There were eighteen experts and facilitators from the Annie E. Casey Foundation, Optum, The Lewin Group, Chapin Hall at the University of Chicago, and APHSA.

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APHSA H/HS Analytics Symposium for Action 2019